Terms & Conditions

By placing an order through Ofina, you agree to the following terms and conditions:

Orders

• Please ensure that all order details, including your name, phone number, and delivery address, are correct before completing your order.
• Orders are processed based on product availability.
• Once an order has been confirmed, changes or cancellations may not always be possible.

Delivery

• We deliver orders across Kuwait.
• Delivery times may vary depending on the location and order volume.
• Customers are responsible for providing accurate delivery information and being available to receive their orders.

Payments

• All payments must be completed through the available payment methods provided on our website.
• Prices are displayed in Kuwaiti Dinars (KWD) unless otherwise stated.

Returns & Exchanges

• Returns and exchanges are subject to product condition and store policy.
• Products must be unused, unopened, and in their original condition to be considered for return or exchange.
• Due to the nature of fragrance products, opened or used items may not be eligible for return or exchange.

Product Information

• Product descriptions and images are provided to help customers make informed purchasing decisions.
• Slight variations in appearance may occur due to lighting, screen settings, or product packaging.

Privacy

• We respect customer privacy and handle personal information responsibly.
• Customer information is used only for order processing, delivery, and customer support purposes.

General

• Ofina reserves the right to update these terms and conditions when necessary.
• Any updates will be published on this page and will take effect once posted.